Question

Answer

I inadvertently closed my browser

and now I cannot log back in. What

happened?

If you did not properly logout, you may be timed out from

re-entry for up to 30 mins. as the system still thinks you are

logged in.

I've misplaced my username and

password. How can I locate it?

No problem! Contact our Training & Technical Support Hotline

toll-free at: 1-800-341-7874 or e-mail us at: custserve@lrp.com

Please be prepared to provide your name, organization name and

location.

When trying to login to Public Employment on the Web, I receive the error message “An error has occurred

during your request.”

Your Web browser must be set to accept all cookies. For more information on cookies, refer to your Web browser’s online Help.

Why am I receiving the error message "An

error has occurred during your request.

Invalid username or password?"

Your username and password are case sensitive and must be

entered in lowercase only. To login, click the Public

Employment Law on the Web icon at the top left-hand side of

the page and enter your username and password in all lower

case.

How do I bookmark Public Employment

on the Web?

When using Internet Explorer:

On the Favorites menu click Add to Favorites. An 'Add to

Favorites' dialog box may appear, click OK The title of the

currently displayed page is added as the last item in the

Favorites menu.

When using Netscape Navigator:

Click Bookmarks and select Add Bookmark. The title of the

currently displayed page will be added as the last item in the

Bookmarks menu.

How much does Public Employment

on the Web cost?

Pricing is based on your specific access needs and number of

users. Contact Customer Service, toll-free at: 1-800-341-7874

and they'll transfer you to your product representative

or e-mail us at: custserve@lrp.com and we'll have a product

representative contact you.

Is Public Employment on the Web

Section 508 compliant?

Yes